Privacy Policy

Last updated: August 7, 2026

This Privacy Policy applies to lxwlw.shop, operated by GUSDAL'S CAR CARE under the brand lxwlw.

Please read this Privacy Policy carefully before visiting our website, creating an account, placing an order, making a payment or otherwise using our services.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you interact with our website and related services.

1. Company Information

The company responsible for the operation of lxwlw.shop and the processing of personal information is:

Company name: GUSDAL'S CAR CARE
Company registration number: 914 351 758
Responsible person: Sven-Christian Mannsåker Gusdal
Brand: lxwlw

Registered address:
Sjostølsvegen 9
5582 ØLENSVÅG
Norway

Website: lxwlw.shop
Email: support@lxwlw.shop
Telephone: +47 988 35 541

For the purposes of this Privacy Policy, GUSDAL'S CAR CARE may be referred to as “we,” “us,” “our” or “the Company.”

2. Scope of This Privacy Policy

This Privacy Policy applies when customers:

• Visit or browse lxwlw.shop;

• Create or manage a customer account;

• Place or manage an order;

• Make an online payment;

• Use Cash on Delivery where available;

• Contact our customer support team;

• Request a return, exchange or refund;

• Subscribe to marketing communications;

• Participate in surveys, promotions or campaigns;

• Submit product reviews or other content; or

• Otherwise interact with our website or services.

The website, online store, products, customer support functions and related services are collectively referred to as the “Services.”

3. Personal Information We May Collect

The type of personal information we collect depends on how you interact with the Services.

3.1 Identity Information

We may collect information such as:

• Full name;

• Date of birth where reasonably required;

• Gender where voluntarily provided;

• Occupation where voluntarily provided;

• Customer or account identification information; and

• Information required to verify identity.

3.2 Contact Information

Contact information may include:

• Billing address;

• Delivery address;

• Postal code;

• City;

• Country;

• Email address;

• Telephone number; and

• Communication preferences.

3.3 Account Information

Where customer accounts are available, we may collect:

• Email address;

• Account name or nickname;

• Password or authentication credentials;

• Account settings;

• Saved delivery information;

• Communication preferences; and

• Order history.

Appropriate security measures should be used to protect account credentials and prevent unauthorized access to passwords or authentication information.

3.4 Order and Transaction Information

When you place or manage an order, we may process:

• Products ordered;

• Order number;

• Product quantities;

• Selected models or specifications;

• Purchase price;

• Delivery status;

• Return information;

• Exchange information;

• Refund information;

• Transaction correspondence;

• Cash on Delivery status; and

• Payment confirmation information.

3.5 Payment Information

Depending on the payment method selected, we may process information including:

• Payment method;

• Payment status;

• Card type;

• Partial card information;

• Billing details;

• Payment transaction identifiers; and

• Cash on Delivery confirmation.

Complete payment card details may be processed directly by authorized payment service providers rather than stored by GUSDAL'S CAR CARE.

3.6 Customer Support Information

When you contact us regarding an order, product or other matter, we may collect:

• Your name;

• Email address;

• Telephone number;

• Order number;

• Product information;

• Photographs;

• Videos;

• Return or refund reasons;

• Complaint details;

• Messages sent to us; and

• Records of our responses.

Customer service and transaction enquiries may be handled by email or other available online communication channels.

3.7 Technical and Usage Information

When you access lxwlw.shop, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Browser language;

• Device type;

• Device identifiers;

• Operating system;

• Pages viewed;

• Date and time of access;

• Referring website;

• Session duration;

• Click and navigation information;

• Cookie identifiers;

• Approximate location derived from an IP address;

• Network information; and

• Website error and performance information.

3.8 Marketing and Preference Information

Where applicable, we may collect:

• Product interests;

• Marketing preferences;

• Advertising interactions;

• Survey responses;

• Promotional campaign participation;

• Customer satisfaction information; and

• Previously viewed or purchased products.

3.9 Information You Submit

Information voluntarily submitted through the Services may include:

• Product reviews;

• Comments;

• Photographs;

• Videos;

• Messages;

• Product enquiries;

• Return requests;

• Complaint information; and

• Other customer-generated content.

4. How We Collect Personal Information

We may collect information through several different channels.

4.1 Information Provided Directly by You

You may provide personal information when:

• Completing a website form;

• Creating an account;

• Placing an order;

• Entering billing or delivery information;

• Contacting us;

• Requesting a return or refund;

• Participating in a survey or promotion; or

• Sending other correspondence.

4.2 Information Collected Automatically

Certain technical information may be collected automatically through technologies including:

• Cookies;

• Server logs;

• Analytics tools;

• Website security technologies;

• Device identifiers; and

• Similar technologies.

4.3 Information Received from Service Providers

We may receive relevant information from service providers that help us operate the Services, including:

• Payment processors;

• Banks and payment providers;

• Courier companies;

• Logistics providers;

• Warehousing and fulfilment providers;

• Website hosting providers;

• Cloud service providers;

• Fraud prevention providers;

• Analytics providers;

• Advertising providers; and

• Customer support platforms.

5. How We Use Personal Information

We may process personal information for purposes including:

• Operating and maintaining lxwlw.shop;

• Creating and managing customer accounts;

• Verifying customer identity where necessary;

• Receiving and processing orders;

• Processing payments;

• Managing Cash on Delivery orders;

• Arranging shipment and delivery;

• Providing tracking information;

• Communicating about orders;

• Responding to customer enquiries;

• Managing complaints;

• Processing returns, exchanges and refunds;

• Detecting fraudulent transactions;

• Preventing unauthorized account activity;

• Protecting website and payment security;

• Maintaining transaction and accounting records;

• Improving products and customer service;

• Evaluating website performance;

• Understanding how customers use the Services;

• Personalizing the online shopping experience;

• Conducting customer satisfaction surveys;

• Developing products or services;

• Sending necessary service-related communications;

• Sending marketing communications where legally permitted;

• Displaying relevant advertising where permitted;

• Managing promotions;

• Complying with legal, accounting and tax obligations;

• Establishing, exercising or defending legal claims; and

• Protecting the rights, property and safety of our business, customers and third parties.

6. Legal Bases for Processing

Where applicable data protection law requires a lawful basis for processing, we may rely on one or more of the following grounds.

6.1 Performance of a Contract

We may process personal information where necessary to:

• Accept and process an order;

• Receive or verify payment;

• Arrange delivery;

• Provide customer service;

• Process a return or refund; and

• Fulfil other obligations arising from a customer contract.

6.2 Compliance With Legal Obligations

We may process information where necessary to comply with:

• Accounting obligations;

• Tax requirements;

• Consumer protection requirements;

• Fraud prevention requirements;

• Court orders;

• Government or regulatory requests; and

• Other applicable legal obligations.

6.3 Legitimate Interests

Where permitted by law, we may process information when reasonably necessary for legitimate business interests such as:

• Preventing fraud;

• Securing the website;

• Improving our Services;

• Evaluating business performance;

• Responding to customer enquiries;

• Protecting our legal rights; and

• Maintaining appropriate business and transaction records.

When relying on legitimate interests, we consider whether those interests are outweighed by the rights and freedoms of the individual concerned.

6.4 Consent

Where required, we may request consent before:

• Sending certain marketing communications;

• Activating non-essential cookies;

• Processing information for optional purposes; or

• Sharing information where consent is the appropriate legal basis.

Where processing is based on consent, consent may be withdrawn at any time.

Withdrawal does not affect processing that lawfully took place before consent was withdrawn.

7. Sharing Personal Information

We may disclose personal information where reasonably necessary to provide or operate the Services.

Recipients may include:

• Payment processors;

• Banks and card issuers;

• Courier and logistics providers;

• Warehousing and fulfilment providers;

• Website hosting providers;

• Cloud storage providers;

• Customer support providers;

• Email service providers;

• Analytics providers;

• Marketing or advertising providers;

• Fraud prevention and security providers;

• Accountants;

• Lawyers;

• Professional advisers;

• Insurance providers;

• Government authorities;

• Courts;

• Law enforcement authorities; and

• Regulators.

We may also disclose personal information:

• With your permission;

• To complete an order;

• To arrange delivery;

• To investigate suspected fraud;

• To protect our rights or the safety of others;

• To comply with legal obligations; or

• In connection with a merger, acquisition, restructuring or transfer of business assets.

Service providers should process personal information only for authorized purposes and in accordance with applicable contractual and legal requirements.

We do not sell customer personal information to third-party advertisers.

8. Courier and Delivery Information

To prepare and deliver an order, we may provide delivery providers with information including:

• Recipient name;

• Delivery address;

• Postal code;

• Telephone number;

• Email address;

• Order reference;

• Package details;

• Cash on Delivery amount where applicable; and

• Delivery instructions.

Courier or logistics companies may contact customers to:

• Confirm delivery details;

• Arrange a delivery time;

• Confirm Cash on Delivery;

• Provide tracking updates; or

• Resolve a failed delivery attempt.

9. Payment Information

Online payments may be handled by independent payment service providers.

These providers may process information according to their own privacy notices, security policies and legal obligations.

Where Cash on Delivery is used, information necessary to collect payment may be provided to the courier or delivery provider.

When complete card information is processed directly by an authorized payment provider, we do not require access to the full payment card details.

10. Cookies and Similar Technologies

lxwlw.shop may use cookies and similar technologies to:

• Keep the website functioning correctly;

• Maintain shopping cart sessions;

• Remember customer preferences;

• Support account login;

• Protect account security;

• Detect suspicious activity;

• Analyze website traffic;

• Measure website performance;

• Improve the shopping experience;

• Personalize content; and

• Support marketing or advertising activities where permitted.

Customers may be able to manage cookies using browser settings or available website cookie controls.

Disabling certain essential cookies may affect functions such as:

• Shopping carts;

• Account login;

• Checkout;

• Order processing; and

• Saved preferences.

Where legally required, non-essential cookies will only be used after appropriate consent has been obtained.

11. Marketing Communications

We may send promotional or marketing communications where:

• You have provided consent;

• The communication is otherwise permitted by applicable law; and

• You have not opted out.

You may stop receiving marketing communications by:

• Selecting the unsubscribe link contained in a marketing email;

• Changing available communication preferences; or

• Contacting us at support@lxwlw.shop.

Messages relating directly to:

• Orders;

• Payments;

• Delivery;

• Returns;

• Refunds;

• Account administration; or

• Security

are service communications rather than marketing communications and may still be sent when necessary.

12. International Data Transfers

Some of our technology, payment, logistics or other service providers may process personal information outside the country in which you live.

Where personal information is transferred internationally, appropriate safeguards required under applicable data protection law may be used.

These safeguards may include:

• A recognized adequacy mechanism;

• Approved contractual safeguards;

• Appropriate technical and organizational protections; or

• Another lawful transfer mechanism.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may depend on:

• The duration of the customer relationship;

• Order fulfilment requirements;

• Delivery requirements;

• Returns and refund periods;

• Accounting obligations;

• Tax requirements;

• Fraud prevention needs;

• Legal limitation periods;

• Dispute resolution requirements;

• Regulatory obligations; and

• The need to establish or defend legal claims.

When information is no longer required, it may be:

• Securely deleted;

• Anonymized; or

• Restricted from further processing where appropriate.

14. Security of Personal Information

We use reasonable administrative, organizational and technical safeguards designed to protect personal information from:

• Unauthorized access;

• Accidental loss;

• Unlawful disclosure;

• Unauthorized alteration;

• Destruction;

• Misuse; and

• Unauthorized processing.

Security measures may include:

• Restricted access;

• Account authentication;

• Secure hosting environments;

• Encryption where appropriate;

• Fraud monitoring;

• Security reviews; and

• Controlled access by employees, contractors and service providers.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure.

15. Customer Responsibilities

Customers should take reasonable steps to protect their own personal information.

You should:

• Provide accurate personal information;

• Keep account information current;

• Protect account passwords;

• Avoid sharing login credentials;

• Notify us if unauthorized account access is suspected;

• Make sure delivery information is accurate; and

• Use secure devices and internet connections where reasonably possible.

16. Information Concerning Minors

The Services are not intended to be used independently by individuals who are not legally able to enter into a purchase contract.

Where applicable, minors should obtain permission and supervision from a parent or legal guardian before:

• Using the Services;

• Creating an account;

• Placing an order; or

• Providing personal information.

If we become aware that personal information has been submitted by a minor without appropriate authorization, we may delete or restrict the information where required by law.

17. Your Data Protection Rights

Depending on applicable law and the circumstances of processing, you may have rights including the right to:

• Request access to personal information;

• Request correction of inaccurate information;

• Request completion of incomplete information;

• Request deletion of personal information;

• Request restriction of processing;

• Object to certain processing;

• Object to direct marketing;

• Request portability of eligible information;

• Withdraw consent; and

• Submit a complaint to a competent data protection authority.

These rights are not absolute and may be subject to legal conditions or exceptions.

For example, certain information may need to be retained in order to:

• Complete an order;

• Meet tax or accounting obligations;

• Prevent fraud;

• Resolve disputes; or

• Establish or defend legal claims.

Right to Object to Direct Marketing

You may object to the use of your personal information for direct marketing purposes at any time.

Once a valid objection is received, we will stop using the relevant personal information for direct marketing purposes as required by applicable law.

18. How to Submit a Privacy Request

To exercise a privacy or data protection right, please contact:

Email: support@lxwlw.shop
Telephone: +47 988 35 541

You may be asked to provide:

• Your full name;

• The email address associated with your account or order;

• Your order number where relevant;

• A description of the request; and

• Information reasonably necessary to verify your identity.

Before disclosing, correcting or deleting personal information, we may request additional information where necessary to confirm identity and prevent unauthorized access.

A request may be restricted or refused where permitted by law, including where:

• Identity cannot reasonably be verified;

• Disclosure would adversely affect another person’s rights;

• Information must legally be retained;

• A request is manifestly unfounded or excessive;

• Processing is necessary for fraud prevention; or

• Another applicable legal exemption applies.

We will respond within the period required by applicable law.

19. Complaints

If you have concerns about how GUSDAL'S CAR CARE handles your personal information, please contact us first so that we can investigate the matter.

You may contact us at:

Email: support@lxwlw.shop
Telephone: +47 988 35 541

Depending on where you live and the applicable data protection rules, you may also have the right to submit a complaint to the competent data protection supervisory authority.

Submitting a complaint to us does not affect any other legal rights available to you.

20. Third-Party Websites

lxwlw.shop may contain links to websites, services or platforms operated by third parties.

This Privacy Policy applies only to GUSDAL'S CAR CARE and lxwlw.shop.

We are not responsible for the privacy, security or content practices of independent third-party websites.

When visiting an external website, you should review that provider’s privacy policy before providing personal information.

The inclusion of a third-party link does not automatically mean that we endorse or control that third party.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time because of:

• Changes in applicable law;

• Regulatory guidance;

• Changes to the Services;

• Changes in payment or delivery systems;

• Security developments;

• Changes in service providers; or

• Changes to our business operations.

The current version of this Privacy Policy will be published on lxwlw.shop.

Where appropriate or legally required, material changes may also be communicated through the website, email or another suitable method.

The “Last updated” date at the beginning of this Privacy Policy indicates when the latest revision became effective.

22. Contact Information

If you have questions about this Privacy Policy, the handling of your personal information or the exercise of a privacy right, please contact:

GUSDAL'S CAR CARE
Company registration number: 914 351 758
Responsible person: Sven-Christian Mannsåker Gusdal
Brand: lxwlw

Registered address:
Sjostølsvegen 9
5582 ØLENSVÅG
Norway

Website: lxwlw.shop
Email: support@lxwlw.shop
Telephone: +47 988 35 541